We are looking for a Full Time Self-Storage Manager that is an energetic, outgoing self-starter with excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This Manager pays close attention to detail and has general accounting, marketing and basic computer skills.
RESPONSIBILITIES AND DUTIES:
Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials
Maintains all required tenant documentation in a neat and orderly manner as directed by management
Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
Cleans unit(s) as vacated, hallways, and grounds as needed.
Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
Assist in preparing units for auction, vacate as prescribed by law, and approved by management
Effectively communicates with management and fellow associates
WORK SKILLS:
Basic computer operation required. Experience and proficiency in MS Word, Excel, Outlook, & Windows XP Required. Experience using a self-storage software application is a plus. Understanding of an automated gate system is a plus.
EXPERIENCE – QUALIFICATIONS:
Prior self-storage experience preferred
Customer service, retail sales, marketing, general office and telephone skills a plus
Good organizational skills and basic accounting practices
Basic knowledge of self-storage industry law a plus
General office functions and experiences a plus
Ability to pay close attention to detail
Job Type: Full-time
Pay: $20.00/Hour + On-Site Apartment
Job Type: Full-time
Salary: $20.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Experience level:
3 years
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Experience:
Self-Storage: 3 years (Preferred)
Language:
Spanish (Preferred)
Work Location: In person